Finding Out What You Dont Know
We don't know what we don't know. Clearly. But, sometimes the keys to a project exist in the unknown. Yet many of our project planning and execution tools don't take this into account.
If you just do the same thing over and over again, you will probably get better at performing that sequence, but you won’t learn anything new.
That's a quote from “Introducing Deliberate Discovery” by Dan North 1.
What he's talking about could be a missing tool from anyones toolbag.